Privacy Policy

Last updated: January 2024

1. Information We Collect

We collect information you provide directly to us, such as when you purchase tickets, contact us, or sign up for our newsletter. This may include your name, email address, phone number, and payment information.

2. How We Use Your Information

We use the information we collect to:

Process ticket purchases and provide customer service
Send you event updates and important notifications
Improve our services and website functionality
Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in operating our website and conducting business
When required by law or to protect our rights
In connection with a business transfer or merger

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website and improve our services.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

7. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

8. Your Rights

You have the right to:

Access and update your personal information
Request deletion of your personal data
Opt-out of marketing communications
File a complaint with relevant authorities

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website.

11. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: hello@company.com
Phone: 090-080-0760
Address: Kuta Beach, Badung Regency, Bali, Indonesia

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Privacy Policy

Festava Live - Bali DJ Expo 2024

1. Information We Collect

We collect information you provide directly to us when you purchase tickets, register for our event, or contact us. This includes:

Personal Information:

Full name and contact details
Email address and phone number
Payment information (processed securely by third-party processors)
Age verification and identification details
Emergency contact information

Event Information:

Ticket preferences and purchase history
Attendance records and check-in data
Photos and videos taken at the event (with consent)
Feedback and survey responses

2. How We Use Your Information

We use the information we collect for the following purposes:

Processing ticket purchases and event registration
Communicating event updates, schedules, and important information
Providing customer support and responding to inquiries
Ensuring event security and safety
Marketing future events (with your consent)
Improving our services and event experience
Complying with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers:

Payment processors for secure transaction handling
Email service providers for event communications
Security and safety personnel for event management
Marketing partners (only with explicit consent)

Legal Requirements:

When required by law or legal process
To protect our rights and safety
To ensure event security and attendee safety

4. Data Security

We implement appropriate security measures to protect your personal information:

SSL encryption for all data transmissions
Secure payment processing through certified providers
Limited access to personal information on a need-to-know basis
Regular security audits and updates
Secure data storage with backup systems

5. Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Opt-out: Unsubscribe from marketing communications
Portability: Request transfer of your data to another service

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

Remember your preferences and login information
Analyze website traffic and user behavior
Provide personalized content and advertisements
Improve website functionality and user experience

You can control cookie settings through your browser preferences.

7. Children's Privacy

Our event is restricted to attendees 18 years and older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from someone under 18, we will delete it immediately.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers.

9. Data Retention

We retain your personal information for as long as necessary to:

Provide our services and support
Comply with legal obligations
Resolve disputes and enforce agreements
Improve our services

Event-related information is typically retained for 3 years after the event date.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our website. Your continued use of our services after changes indicates acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: hello@company.com
Phone: 090-080-0760
Address: Kuta Beach, Badung Regency, Bali, Indonesia

Last updated: December 2024

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